NEW CLICK & COLLECT SERVICE

To all our dear customers, we hope you are safe and well during the ongoing situation. We want to thank you again for all the support you showed us before we closed a few weeks ago, it really meant the world to us. The ongoing situation has been and will continue to be devastating to the restaurant and cafe industry, and now we know social distancing is here to stay for the foreseeable future we have had to try and come up with a business plan that will allow Bison to continue trading again in this strange new world we find ourselves in. 

As a cafe we have always been allowed to continue to operate as a takeaway during lock down however we felt we needed to shut and take time to establish the safest way possible to do that. Having seen other businesses adapt and change to the current situation we contacted York Council to  provide us with guidelines on how we could adapt ourselves and continue to serve you whilst ensuring safety for all of us. 

Following the guidelines we have been busy developing a click and collect service for our website which allows you to place your orders and select a time you wish to collect them. You also choose whether you would like to pay cash or card on collection. We are encouraging you to use contactless payments where possible. This allows contactless collections where the order will be ready at the front door for you. All you have to do is arrive at the time you selected, tap your card and collect your order. At no point will any member of the public have access inside Bison at any time. Collections will be from the front door at the time you select.

We will NOT be taking orders from the door as it will avoid people having to wait around outside for orders to be completed. All orders must come through the click and collect service. This is an accordance with York Council guidelines and there will be no exceptions. There is no minimum order for our click and collect service so even if you just want one thing it has to be done through our online system and collected at the correct time. 

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To start with we will be running on reduced trading hours.

Thursday - Sunday 10am - 3pm

This is a brand new system and we are unsure how well it will work so please bear with us as we try to implement an entire new way of working in a very small time scale. We will aim to have orders ready at the time selected for click and collect but apologies if there are delays as we adapt to this new method of service.

We will have most of the food and drink menu available as well as bags of coffee beans, ground coffee and cartons of oat milk.

How to order:

Please don’t order over phone or through DM, we will not be accepting orders this way. All orders need to come through our system.

Go onto our website and go on the Click & Collect section. Here you can add things to your order, you will then be asked to select a time to collect your order. You cannot set a time that is less than 25 minutes from the time of ordering so that we have time to prepare it, but you can order a few hours in advance for later in the day.

You then fill in your details and select how you would like to pay when you come to collect. We are then notified of the order and will aim to have it ready for the selected time. When you arrive you will pay with your selected method (again we are encouraging contactless payment methods) and collect your order.

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Thank you for your continued support,

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Team Bison x

Bison Coffee House first opened its doors in November 2011 and is now well established as one of the finest coffee shops in York, serving speciality coffee from around the world.

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We do not have a 'house coffee' or 'house blend' instead preferring to change our coffee on a regular basis (every few days!). This gives customers the chance to explore the wide variety of flavours that can be found in different coffees from around the world. 

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All of our coffee is supplied and roasted to order by the wonderful 'Hasbean'.

ADDRESS

17 HESLINGTON RD.

YORK

YO10 5AR